Support - Schirmer's Notary

Introduction

Schirmer's Notary App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

Information We Collect

Personal Information

We may collect the following personal information that you voluntarily provide:

Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, user preferences
Business Information: Company name, business address (if applicable)
Booking Details: Service requests, appointment dates/times, location preferences
Communication Records: Messages, support requests, feedback

Automatically Collected Information

When you use our App, we may automatically collect:

Device Information: Device type, operating system, unique device identifiers
Usage Data: App features used, time spent in app, navigation patterns
Location Data: Geographic location (only when necessary for service delivery)
Technical Data: IP address, browser type, app version, crash reports

Push Notification Data

Notification Tokens: Device-specific tokens for push notification delivery
Notification Preferences: Your choices regarding notification types and frequency

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Processing and managing notary service bookings
Scheduling and coordinating appointments
Facilitating communication between clients and notaries
Providing customer support and assistance

App Functionality

Creating and maintaining user accounts
Personalizing your app experience
Sending service-related notifications and updates
Improving app performance and functionality

Business Operations

Analyzing usage patterns to improve our services
Conducting research and analytics
Complying with legal obligations
Protecting against fraud and unauthorized access

Communications

Sending booking confirmations and status updates
Providing customer service and support
Sending promotional materials (with your consent)
Responding to your inquiries and requests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

Authorized Notaries: Booking details shared with assigned notaries for service delivery
Technology Partners: Third-party services that help us operate the App (hosting, analytics, push notifications)
Payment Processors: Secure processing of payment information (if applicable)

Legal Requirements

Compliance with applicable laws, regulations, or legal processes
Protection of our rights, property, or safety
Investigation of potential violations of our Terms of Service
Response to lawful requests from public authorities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Data transmission and storage encryption
Access Controls: Limited access to personal information on a need-to-know basis
Regular Audits: Security assessments and vulnerability testing
Secure Infrastructure: Industry-standard hosting and database security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information
Receive a copy of your data in a portable format

Correction and Updates

Update or correct inaccurate personal information
Modify your account preferences and settings

Deletion

Request deletion of your personal information
Close your account and remove associated data

Consent Management

Withdraw consent for data processing
Opt-out of marketing communications
Manage notification preferences

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Data Retention

We retain your personal information for as long as necessary to:

Provide you with our services
Comply with legal obligations
Resolve disputes and enforce agreements
Fulfill the purposes outlined in this Privacy Policy

Account Data: Retained while your account is active and for a reasonable period after closure
Booking Records: Retained for legal and business purposes as required by law
Communication Records: Retained for customer service and legal compliance purposes

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Schirmer's Notary Services

Email: schirmer.nikolas@gmail.com

Phone: (850) 704-6786

Address: Currently Unavailable

App Support:

Within the App: Settings → Help & Support → Contact Us

Consent

By using Schirmer's Notary App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.